Chief Operations Officer

Come be a part of a growing and dynamic team! The YMCA Southeast Ventura County is hiring a Chief Operating Officer.


Southeast Ventura County YMCA


Westlake Village, CA 91362

Job Description

The Chief Operating Officer (COO) has a primary responsibility to activate the Association’s strategic vision by implementing the strategic plan and its principal goals. The COO will develop operational plans to fulfill the CEO and Board of Directors’ vision for greater impact in our communities. This position has the leadership responsibility for the Association’s strategic direction, financial stability, community relations and staffing development.


Minimum of Bachelor's degree in Management, Business Administration, Non-Profit Management or related field.

Eight or more years of professional experience in the YMCA or another nonprofit preferred with multi-site operation.

Knowledge and experience in all aspects of operations, including human resources management, risk and safety, staff supervision and development, performance management and development, successful membership practices, quality program development and implementation, volunteerism, facility and property management and financial practices.

Ability to analyze a problem, define the issues, weigh alternatives and arrive at sound and firm decisions.

Demonstrated track record for producing growth and strong financial results.

Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.

Ability to relate effectively to diverse groups of people from all social and economic segments of the community with a clear understanding of the relationship of the general public to the YMCA.

Track record of building authentic, constructive relationships with community organizations.

Passionate commitment to the YMCA mission and communities we serve.

Willingness to move on situations with reasonable speed, taking required actions without being prompted, urged or directed.

YMCA Organizational Leader certification preferred.

Clear background clearance, including fingerprinting.

Essential Functions

Supervises branch managers and other assigned professional staff to assure sound operations. Provides leadership and direction to the branches by coaching branch managers and by providing overall direction to the branch boards and volunteers. Models relationship-building and leadership skills in all interactions with staff, volunteers, members and the community.

Strategizes with the President/CEO and other Senior Executive Staff in executing the strategic plan of the Association and implementing the goals and objectives as approved by the Board of Directors.

Monitors monthly financial reports of each branch to assure revenue targets are met and expenses are controlled.

Ensures the operational growth of the YMCA through program expansion, member recruitment and retention, pricing strategies, new site development and collaborations.

Identifies potential areas for branch cooperative programming to accomplish YMCA goals, and works with staff groups to develop and implement programs. Fosters a climate of innovation to develop member-focused programs and leads branch and corporate staff in the planning, development and implementation of new program initiatives and activities.

Provides reports to committees, the Board of Directors and the President/CEO.

Provides staff leadership to assigned committees of the Board of Directors.

Implements and oversees services and program evaluation systems to ensure consistency with the Y’s cause and standards.

Directs and provides support to branches, programs, PMT’s and task forces to achieve and surpass agreed-upon strategic goals.

Collaborates with the financial development and marketing departments to ensure efficient and effective communications and financial development within the Association.

Evaluate current systems and procedures for operations management addressing deficiencies when necessary and implementing new procedures where needed and agreed upon by the CEO.

Creates a positive and collaborative climate under which new programs are developed, staff development is encouraged and the goals of branch operations are achieved.

Performs other duties as assigned by the President/CEO.

Cause-Driven Leadership® Competencies

Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.

Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.

Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.

Personal Growth: Creates a learning organization. Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities. Shares authority and demonstrates courage andhumility. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications

YMCA Organizational Leader certification preferred.


$115,000.00 - $130,000.00

How to Apply

Apply by Email

Resumes Accepted Until

June 25, 2021

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