Donor Database Specialist

Would you like to provide excellent front-line customer service representing the YMCA’s Financial Development department?


YMCA of Pierce and Kitsap Counties


Tacoma, WA 98405

Job Description

Ignite your Passion, Live the Y Cause

As the Donor Database Specialist, you will be responsible for processing gifts, donor acknowledgments, financial reports, and fundraising analytics in Raiser’s Edge.

At the Y, we strive to draw the most talented leaders to make an impact each day in Pierce and Kitsap Counties and to champion diversity and inclusion in all aspects of work. We invite individuals who are motivated servant leaders to apply to be an active, inspiring part of the team.

As a full-time employee, you will receive a medical/dental/vision benefits package, retirement savings plan, Employee Assistance Plan (EAP), life and long term disability benefits, Paid Time Off (PTO), Extended Leave Plan (ELP), and a family membership to the YMCA of Pierce and Kitsap Counties.


Are you a good fit?

  • You have an Associates Degree or Bachelor’s Degree (preferred).
  • You have at least 2 years of demonstrated experience with donor development in a non-profit environment.
  • You have at least 2 years of experience with a CRM donor management system (Raiser’s Edge preferred).
  • You have advanced Excel and Microsoft Office experience.
  • You have a working knowledge of general office equipment.
  • You have previous cash handling experience.
  • You have demonstrated skills in customer service, public relations, and organization.
  • You have previous experience working with people of diverse backgrounds.
  • You have excellent written and oral communication skills.
  • You are great at troubleshooting.
  • You have highly developed interpersonal skills, an affinity for both establishing and managing relationships and have demonstrated a high level of confidence and poise
  • You like to have fun.
  • You are proactive in developing knowledge and skills related to this position and future advancement for the organization.

Essential Functions

In this position, you will be able to use your skills to:

  • Provide support for the management of the donor database through accurate data input and regular audits to insure the integrity of the data.
  • Serve as the lead for cash handling including collecting, counting from multiple sources including branches, mail and on-line giving platforms.
  • Serve as lead for gift processing ensuring timely processing, acknowledgments are sent via the appropriate channel to support positive donor relationships.
  • Manage all donor pledge reminders and internal reports to ensure timely pledge collection.
  • Serve as the lead on event data management through the Event Module in Raiser’s Edge.
  • Process donations using donor CRM database software, reconcile incoming cash, checks and credit cards, and complete bank deposits.
  • Manage users, access, and confidentiality agreements for YMCA staff and volunteers with access to the database.
  • Develop reports and donor lists in response to the needs of the Financial Development team and Branches.
  • Conduct donor research and assist in the creation of donor profiles.
  • Log prospect information, donor updates and information into Raiser’s Edge, including obituaries, news articles, awards, etc.
  • Serve as liaison with the YMCA’s Accounting department with weekly, monthly, and end of year reconciliation between the donor CRM database and accounting software.



How to Apply

Apply Online

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Resumes Accepted Until

Feb. 26, 2020

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