Associate Executive Director

Come work in the mountains with an innovative and exciting association!


YMCA of Western North Carolina Inc.


Asheville, NC 28804

Job Description

The Associate Executive Director oversees staff development, innovation, risk management, customer service delivery, achieving budget targets and financial development of the annual campaign community phase. This position is accountable for the successful administration of the YMCA, including program development and operations of membership, healthy living, athletic programs, youth development and aquatics. Collaborations with key community agencies are expected in meeting needs of members and program participants. The Associate Executive Director is a key member of center leadership within the YMCA of Western North Carolina. The Associate Executive Director is guided by the Executive Director III, YMCA operating principles, Association Leadership Norms and must operate in a manner consistent with our organizational values.


1. Bachelor's degree in human services, social services, business or equivalent.

2. Three or more years of management experience, preferably in a YMCA or other nonprofit agency.

3. Ability to direct total operations through supervision of staff, development and monitoring of branch budget, marketing, and program development.

4. Experience in management and development of full-time staff; ability to recruit talent.

5. Ability to relate effectively to diverse groups of people from all social and economic segments of
the community.

6. Ability to establish and maintain collaborations with community organizations.

7. YMCA Multi-Team or Branch Leader certification preferred or obtained within two years from date of hire.

8. Background must include strong skills in human relations, budgeting, sound fiscal management, financial development, program management, staff supervision and development.

Essential Functions

· Contributes to the overall Y mission of strengthening communities through youth development, healthy living and social responsibility.

· Develops, maintains, and models collaborative relationships with community agencies in support of the Y brand.

· Directs center marketing and communication efforts to effectively communicate benefit to
the community and inform members and participants.

· Supports center annual community campaign phase towards increasing goals to support community services and the mission of the Y.

· Fosters a climate of innovation and implements appropriate strategies to ensure inclusion and access for all.

· Develops and directs high-quality relationship-based member engagement strategies.

· Develops and enhances the quality and innovation of the member experience to improve retention, cross-pollination and membership growth.

· Models relationship-building skills in all interactions with staff, members, volunteers, and the community.

· Provides strong recruitment, development, and succession planning processes to insure the hiring, professional development and retention of high quality staff. Develops strategies to motivate and achieve goals.

· Provides feedback to center strategic planning efforts and drives the annual operating plan of the center.

· Works with association leadership to set achievable operational and performance goals for assigned staff which are aligned with long term goals and strategies of the association.

· Facilitates the development of the annual budget under the guidance of the supervisor and association leadership.

· Assists the executive director in developing, managing, and monitoring assigned operating budgets to meet or exceed targets. Recommends adjustments to the budget to assure a balanced operation and submits report on current operations monthly.

· Maintains up-to-date knowledge of programs and trends. Monitors and evaluates the effectiveness of and participation in programs and employs corrective strategies as needed.

· Ensures the implementation of the association’s risk management program to ensure safe facilities and programs for members, volunteers and staff.

· Addresses gaps in safety and maintenance of high-quality facilities, grounds, and equipment.

· Ensures all the policies of the organization are implemented, including financial, human capital, and program policies.

· Serves as a member of Y leadership and supports the overall objectives of the YMCA.

Cause-Driven Leadership® Competencies

Mission Advancement: Reinforces the Ys values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.

Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds andnurtures strategic relationships to enhance support for the YMCA. Serves as a community leader buildingcollaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.

Operational Effectiveness:Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies, and financial controls. Assigns clear accountability and ensures continuous improvement.

Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications

CPR/FA/AED within 2 months of hire.


$48,000.00 - $60,000.00

How to Apply

Apply Online

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