Membership & Wellness Director

YMCA
Resumes Accepted Until
Resume Contact
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Great opportunity to join the YMCA of Georgia’s Piedmont, as director of membership and wellness programs in Hartwell, GA.
Job Description

We are committed to putting Christian principles into practice through programs that build a healthy spirit, mind, and body for all. Lives are changed every day at the Bell Family YMCA. The membership director is responsible for all aspects of membership and health/wellness which includes: customer service, membership records, recruitment/retention of members, and health/wellness programs and staff. 

Qualifications
  • Bachelor's degree in related field, or equivalent combination of education and experience
  • Current certifications in group exercise (or ability to secure required certifications after hire)
  • Previous management experience, preferably in a YMCA or other non-profit agency
  • Excellent communication skills
  • Ability to establish and maintain collaborations with other community organizations.
  • Current CPR/First Aid/AED certification
Essential Functions
  • Implements membership strategies that support recruitment of new members and retention of existing members.  Creates a member-focused culture and models relationship-building skills (including Listen First) in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
  • Recruits, hires, trains, develops, schedules, and directs staff and volunteers.
  • Establishes new program activities and expands programs within the community in accordance with strategic and operating plans.
  • Organizes membership events at the YMCA and represent the YMCA at community events to promote the YMCA.
  • Develops and monitors program budget to meet fiscal objectives.
  • Assists in fund raising activities and special events.
  • Compiles program statistics - monitors and evaluates the effectiveness of assigned programs.
  • Regularly audit memberships for accuracy and monitor membership best practices.
  • Ensure program and membership revenue is properly deposited and recorded in accordance with the YMCA policies.
Cause-Driven Leadership Competencies
  • Engaging community
  • Communication & Influence
  • Developing Self & Others
  • Change Leadership
  • Inclusion
  • Critical Thinking & Decision Making
  • Emotional Maturity