Senior V.P./Talent and Knowledge Management
Terri Radcliff is responsible for implementing strategies to attract, engage, develop, inspire and retain diverse, cause-driven staff and volunteer leaders for the Y.
She joined Y-USA in October 2007 and has led the development and implementation of a talent management system that supports staff and volunteers at all levels, connecting them to the Y’s cause by helping them build Cause-Driven Leadership® competencies related to programs, member engagement and leadership development. The system includes a credentialing process that allows Y leaders to earn certification at progressive levels of leadership. It also incorporates targeted strategies to develop and retain multicultural staff, ensuring that Y leaders reflect the communities they serve. In 2014, Radcliff added knowledge management to her portfolio, strengthening the connection between knowledge and learning in the Y.
Before joining Y-USA, Radcliff worked for Sears Holdings as Vice President of Organizational Effectiveness and Training. She previously held leadership positions in training and organizational development at Universal Access, Whittman-Hart/marchFIRST and McCord Travel Management.
Radcliff earned a master’s degree in management and organizational behavior from Benedictine University and a bachelor’s degree in training and development from DePaul University.
