Regional Membership Director

The YMCA of Greater Monmouth County is looking for a motivated individual to develop and lead growth initiatives at three locations.

YMCA

Family Health and Fitness Branch

Location

Red Bank, NJ 07701-1716

Job Description

The YMCA of Greater Monmouth County impacts lives every day. We are a leading non-profit committed to strengthening community through youth development, healthy living and social responsibility. We are looking for a Regional Membership Director to oversee membership operations of three locations with a targeted approach on growth. The ideal candidate has a proven track record of leading growth initiatives while delivering high-quality programs, combined with the ability to manage the administrative components of the job.

Qualifications

  • 5 years supervisory experience
  • Bachelors degree
  • Proven sales experience
  • Ability to manage a budget and financial resources
  • Strong leadership and management skills
  • Ability to work with diverse populations
  • Ability to work a flexible schedule
  • Must be CPR/AED and First Aid certified or willing to become certified within 30 days of employment.

Essential Functions

  • Create and implement standardized systems that promote efficiencies, growth and retention.
  • Participate in the planning of the annual budget; manages and implements the approved budget to ensure goals are achieved.
  • Coordinate program registration, including logistics to support phone, walk-ins and web registration.
  • Create and implement member engagement events, promotional activities, as well as represent the YMCA at community events to promote membership and programs.
  • Recruit and develop teams of motivated, cause-driven and customer-friendly staff.
  • Work with Operations and HR to develop and implement standardized onboarding practices across the association.
  • Be empowered to resolve member issues or concerns.
  • Coordinate with Finance and System Administrator to track membership metrics optimally use the CRM platform, scheduling APP and member notification tools.
  • Coordinate with Marketing and Communications on member communication activities, such as branch newsletter, calendar and program flyers.

How to Apply

Apply Online

Opens in a new window https://ymcanj.org/employment/

Resumes Accepted Until

May 14, 2021

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