Conference Sales & Services Coordinator

Silver Bay YMCA Conference & Family Retreat Center is a historic, 700 acre campus located on the shores of Lake George in New York State.


Silver Bay YMCA of the Adirondacks


Silver Bay, NY 12874-1908

Job Description

The job of Conference Sales & Services Coordinator is to act as the primary contact with conference group leaders including proactive/reactive sales activities; gathering all conference needs including the scheduling of venues, conference set-ups, and food requirements. This position works closely with conference group leadership and the Guest Services Director, Sales Manager, and other Conference Coordinators to provide the highest quality service to existing and potential conference groups. This is a highly visible role and one that is often the launching pad for further professional growth.


  • High school diploma required, Bachelor’s Degree preferred.
  • 1-3 years of experience in a hospitality setting, preferably in sales admin or conference services.
  • Strong interpersonal and communication (verbal and written) skills.
  • Some public speaking may be required.
  • Proficiency in Microsoft Office.
  • Strong attention to detail, highly organized and ability to multi-task.
  • Hardworking, persistent, dependable, flexible, self-starter and team-oriented.
  • Positive, enthusiastic, courteous, friendly, and professional demeanor; enjoying the challenge of serving our conference guests.
  • Ability to work and thrive in a fast-paced, open, evolving team environment.
  • Good meeting management skills.
  • Proven problem-solving skills and ability to multi-task events and duties.

Essential Functions

  • Involved in conference sales lifecycle.
  • Create and maintain the conference folders and file information using the One-Note System.
  • Responsible for pre-conference communication and planning, assuring availability of lodging and meeting spaces.
  • Responsible for maintaining the conference calendars; works as part of a team that reserves meeting spaces and inputs conference needs into appropriate systems and communicating same to key stakeholders.
  • Assists in report preparation and for the weekly “Operations Committee” meeting.
  • Assists the Conference Services Team with tracking trends in the industry; popular programming, evolving market segments, benchmarking, etc.
  • Any other duties as assigned by the Sales Director.
  • As a 24-hour operation all staff may be asked to work weekends, evening or night shifts in order to serve our members and guests

How to Apply

Apply by Email

Resumes Accepted Until

March 13, 2020

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