Program & Membership Director

YMCA of Newark & Vicinity is seeking a Program & Membership Director to lead and impact membership development/engagement and YMCA programs.


YMCA Newark and Vicinity


Newark, NJ 07102-4504

Job Description

Under the Direction of the President/CEO or designee, the Program & Membership Director is responsible for the development, administration and management of all youth, adult and family programs in the Healthy Living (Fitness/Aquatics/Youth Sports) and the Membership Departments. The individual is expected to manage and lead staff, operating budgets and ensure high standards of program quality, visibility and community awareness in a manner consistent with established policies and procedures to enable the Association to achieve its defined goals and objectives.


  1. BA/BS degree in physical education, health and fitness, exercise physiology, exercise sports science, marketing/communication or related field, or equivalent experience.
  2. Minimum five years of program management experience and leading a combination of aquatic, youth sports, health, fitness, and wellness programs, preferably in a YMCA or other nonprofit agency.
  3. Excellent technical, organizational and time management skills.
  4. Excellent computer skills and experience with standard business software including Word/Excel/Power Point/Internet engines.
  5. Ability to direct programs through supervision of staff and volunteers, development and monitoring of budgets, marketing and public relations, program development and fund-raising.
  6. Ability to relate effectively to diverse populations from all social and economic segments of the community.
  7. Excellent human relation skills and proven track record of developing professional authentic and deepened relationships with others.
  8. Ability to establish and maintain collaborations with community organizations.
  9. Ability to demonstrate knowledge of and support the mission, vision, standards, policies, procedures, operating instructions, confidentiality standards and ethics of the YMCA.
  10. Ability to anticipate and solve practical problems or resolve issues.
  11. Independent judgment to determine project guidelines, purpose, follow-through and completion.
  12. Must have flexible work schedule.
  13. YMCA Team Leader certification preferred.
  14. Current CPR and First Aid certifications required.
  15. Valid driver’s license.

Essential Functions

  1. Evaluate the Association’s service area and existing programs, develop, implement, and manage operating plans to promote program and/or membership growth for the YMCA. Execute strategies, monitor objectives and take appropriate action to ensure the achievement of those objectives.
  2. Develop, manage, and monitor assigned operating budgets (income and expense) and oversee the assigned department budgets to ensure that revenue targets are met and expenses are controlled.
  3. Manage staff – recruit, hire, train, develop, supervise and evaluate, in assigned program and membership areas. This includes following all policies, procedures and timeframes of the Association. Facilitate communication and provide leadership. Model relationship-building skills in all interactions.
  4. Ensure high quality member-focused environment and programs through innovative program development, evaluations and on-going training of staff. Ensure that members and/or program participants connect with one another and connect with the YMCA.
  5. Assist with the creation of publicity plan and schedule as it relates to the promotion of programs and events.
  6. Provide leadership and support to all association special events and fund raising activities. Develop and maintain effective working relationships within the community.
  7. Assure compliance with state and local regulations. Ensure that program standards are met and safety procedures are followed; all accidents and incidents are reported involving self, participants, guests and other employees.
  8. Ensure all Department Operations are consistent with the Association procedures. This includes safety, insurance, incident/accident reports, registrations, purchasing, HR and Payroll procedures, accounting, and YUSA standards and maintains appropriate logs and records. Provide data and reports as required for assigned programs.
  9. Maintain a safe work environment, free of clutter, debris and hazardous conditions and ensure cleanliness of facility.
  10. Provide excellent customer service and care for all including but not limited to internal and external customers/members/residents/visitors/clients/patrons/vendors.
  11. Serve as Manager On Duty (MOD) when scheduled.
  12. Perform such other job-related duties as may be periodically assigned by the Supervisor.
  13. Exhibit personal and professional behavior in a manner consistent with the best interest of the Association, so as not to bring discredit to the Association.
  14. Cooperate, work effectively and congenially with all YMCA staff members, volunteers, and members of the Association.

Cause-Driven Leadership® Competencies

Team Leader


$55,000.00 - $62,000.00

How to Apply

Apply by Email

Resumes Accepted Until

Dec. 22, 2019

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