Program Director

Great opportunity for an experienced professional to become the new Program Director at the Y in Westminster (Hill).

Hill Family Center YMCA

Baltimore, MD

Under the direction of the Senior Program Director, the Program Director is responsible for providing Cause-Driven management and operations to the Youth, Family and Senior Experience including Youth and Adult Sports Programming, Rockwall, Stay and Play, FunShop, Family programming, Senior programming, site operations, and a leadership role in the annual support campaign. Day to day operations include staff supervision, fiscal control, program development, program area facility management/maintenance, program optimization/fulfillment, and volunteer development.  The Program Director is also responsible for hiring, training, supervising, and leading their staff team in superior levels of member service and engagement. Supervise up to 3 full-time associates and a team of up to 20 part-time program leaders. 

Required Skills:

  • Capable of carrying out assigned responsibilities.
  • Capable of accepting training and supervision.
  • Capable of communicating effectively both orally and in writing.
  • Flexible Schedule, days, nights and weekends – this position requires a significant amount of evening and weekend attendance.
  • Proficient computer skills.
  • Aquatics knowledge preferred but not required

Required Experience:

  • A Bachelors Degree in a child-related field or Sports Management/Recreation/Health Sciences is preferred.
  • Experience developing and implementing youth and family programming in a 2,500+ unit YMCA or equivalent. Prior experience delivering physical and social programs to seniors preferred.
  • At least 21 years or older.
  • 2 years supervisory experience - supervision of full time associates preferred.
  • Current CPR/AED/O2/First Aid certification (or within 30 days of hire).
  • YMCA New Staff Orientation and 6 hours of child abuse prevention training.
  • Plan, develop and implement YCM sports and youth and family development programs within Association guidelines and Strategic Plan.
  • Supervise Stay and Play (child minding services for members).
  • Recruit, hire, train, lead, and coach talented program associates and volunteers in all areas of responsibility.
  • Develop staff schedules for all program areas to include Rock Wall, Stay and Play, Fun Shop, Teens, Sports, Seniors, etc.
  • Create opportunities for members to form small communities and build meaningful relationships.
  • Create and implement age appropriate activities that drive member retention and engagement.
  • Implement the Association Fun Shop program.
  • Supporting and assisting the Summer Camp Program
  • Foster an environment that is positive and motivating to children and peers.
  • Exceed revenue goals and work within assigned expense budget in all areas of responsibility and participate in the budget process as assigned.
  • Effectively plan and coordinate operation of all sports programs to include game schedules, practice schedules, facility usage and program planning/scheduling, and communication with members, volunteers and staff for both youth and adults.
  • Maintain high quality standards adhering to or surpassing state licensing where applicable, and care and maintenance of program facility and equipment.
  • Effectively coordinate facility usage for assigned programs and activities.
  • Plan, develop, direct and monitor an effective system of communication with program and management staff regarding progress, plans and problems.
  • Provide leadership and support for center management team, annual support campaign, and volunteer committees/boards as assigned.
  • Develop, produce and distribute program information necessary to promote assigned programs, in accordance with branch marketing plans.
  • Ensure high quality programs through innovative program development and participant/member feedback.      
  • Implement Association best practices and policies as they relate to operations including purchasing, payroll, reporting, business management, and record keeping.
  • Participate in successful annual support campaign and provide leadership to staff giving and engagement.
  • Attend and actively participate in all meetings as assigned.
  • Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct.
  • Communicate the mission and objectives to the community.
  • All other duties as assigned.


Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

  • Current CPR/AED/O2/First Aid certification (or within 30 days of hire).
$35,000.00 - $37,000.00

How to Apply


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